Frequently Asked Questions

It might be time to consider senior living when home maintenance, cooking, or managing daily tasks starts to feel like a burden. At Hidden Springs Senior Living, we have many residents who move in simply to enjoy a simpler lifestyle with no more yardwork, house cleaning, or worrying about what’s for dinner. Residents can live independently, with support available when needed. As care needs change, help is available to assist more with daily activities or specialized memory care in a safe, secure environment.

Assisted living communities like Hidden Springs offer just the right balance of support and independence. Residents receive the care they need while enjoying an active, engaging lifestyle.

Common services in assisted living may include:

• Medication management
• Housekeeping
• Daily meals
• Transportation
• Laundry services
• Scheduled activities and social events
• Assistance with bathing, dressing, or grooming

Hidden Springs is a private pay community. That means residents typically use personal resources to cover the cost of care, such as:

• Savings or pension income
• Retirement accounts (e.g., IRAs or 401(k)s)
• Proceeds from the sale of a home
• Long-term care insurance
• Income from investments

Each month, our Business Office sends an invoice for living expenses. Payment is due upon receipt, and most residents have a designated Power of Attorney who handles payment on their behalf, usually by check or electronic funds transfer. Some residents also have long-term care insurance policies. These policies, purchased through private insurers, may begin to cover care costs once certain medical or care needs are met.

Assisted living offers support with daily tasks while promoting independence, social engagement, and quality of life. Nursing homes provide 24-hour medical care for individuals with more serious health needs, including ventilator support, feeding tubes, and advanced wound care.

We offer a wide variety of activities designed to keep residents active, engaged, and connected including fitness classes, arts and crafts, game nights, live entertainment, outings, educational workshops, and social events. There's something for everyone to enjoy.

Absolutely. We encourage residents to personalize their space with their own furniture and favorite décor. Making your apartment feel familiar and comfortable helps ease the transition and creates a true sense of place.

Yes - at Hidden Springs, we pride ourselves on having a dedicated and experienced care team available around the clock to support our residents’ daily needs. Our staff includes a director of nursing, assistant director of nursing, a nursing supervisor, medication technicians, certified nursing assistants, and direct care aides—all committed to providing compassionate, personalized care. We also partner closely with outside healthcare providers to coordinate additional services such as physical and occupational therapy, home health, and hospice care, ensuring every resident receives the right level of support whenever it is needed.

Yes, we warmly welcome couples and do our best to accommodate their unique preferences. Depending on their individual care needs, couples may be able to live together or in nearby units within the community. Either way, we provide personalized and flexible support to ensure both feel comfortable, connected, and well cared for.

Pets are allowed to visit, but not to live in the community. We are a pet-friendly community and warmly welcome well-behaved small pets brought by family and friends during visits. Proof of rabies vaccination is required to ensure everyone’s safety and comfort.

The monthly fee typically covers:

• Private apartment or suite
• Daily meals and snacks
• Housekeeping and laundry services
• 24/7 care staff availability
• Recreational and wellness activities
• Utilities and maintenance

Optional services or care upgrades may be available for an additional cost.

We’d love to show you around! You can schedule a private tour by calling us directly or filling out the contact form on our website. During the visit, you’ll get to explore the community, meet staff and residents, and ask any questions you may have.

Hidden Springs is a private pay community, which means Medicaid is not accepted, and Medicare does not cover room and board or daily care costs. However, Medicare can help cover doctor visits and some medical services, just like it would at home. If you have a long-term care insurance policy, it may help reimburse some expenses depending on your level of care needed. Many families find these benefits helpful, and we’re happy to assist you in navigating the insurance process to make things easier.

Visitors are always welcome at Hidden Springs, and we encourage family and friends to visit as often as they like. To ensure the safety and comfort of all residents, we kindly ask visitors to follow simple guidelines such as signing in upon arrival, respecting quiet hours, and observing any health or safety protocols, especially during flu season. Residents are asked to follow community policies designed to create a respectful, safe, and supportive atmosphere. These include guidelines on health care routines and participation in community life, all of which are clearly explained during the move-in process.

Availability varies based on demand, care needs, and unit type. Because Hidden Springs offers a high level of personalized care in a smaller, more intimate setting, openings can be limited. We recommend reaching out directly to inquire about current availability or to join our wait list to be notified when a suitable space becomes available.

Yes, if you’re thinking about Hidden Springs for the near future, we highly recommend adding your name to our pre-admission interest list. This way, you’ll be among the first to be contacted when availability opens up. It’s a great way to have a plan in place and feel confident knowing you have a place waiting when the time is right. Just reach out to our team, and we’ll be happy to guide you through the process.

Yes, Hidden Springs offers wonderful outdoor spaces for residents who enjoy being outside. There is a charming front porch with rocking chairs, a walking path for easy strolls, a spacious patio, and an enclosed garden area in the memory care neighborhood. Raised garden beds are also available for residents who love to garden.

The monthly fee at Hidden Springs covers most essential services, including meals, housekeeping, engaging activities, and personalized care based on each resident’s needs. Additional services such as beauty salon visits, specialized transportation, guest meals, certain off-site activities, lab work, pharmacy costs, and toiletries are typically provided by families or can be arranged through our pharmacy. We provide a clear and transparent overview of all optional services and costs during the admission process to help families plan with confidence.

Hidden Springs specializes in assisted living, providing support with Activities of Daily Living (ADLs) such as bathing, dressing, medication management, and mobility. Care plans are tailored to each resident’s individual needs and can be adjusted as those needs change over time. Our goal is to provide just the right amount of assistance while promoting independence and dignity.

We also support residents with early memory loss and mild cognitive challenges through personalized care strategies and meaningful daily routines. For more advanced care needs, we work closely with outside providers, such as home health and hospice, to ensure seamless support on-site.

Yes, Hidden Springs requires a one-time community fee upon move-in. Hidden Springs has a one-time reservation and community fee collected at move-in. This helps us prepare for your arrival and ensures everything is in place to make the transition as smooth and welcoming as possible.

We also support residents with early memory loss and mild cognitive challenges through personalized care strategies and meaningful daily routines. For more advanced care needs, we work closely with outside providers, such as home health and hospice, to ensure seamless support on-site.