Testimonials
See What Our Clients Are Saying
We take your care personally
Families often say that what stands out most at Hidden Springs is the quality and consistency of care. Many come to us through word of mouth and are referred by friends, neighbors, or healthcare providers who have seen the difference our team makes every day. From an attentive staff, to clear communication and a genuine respect for residents’ needs, families appreciate knowing their loved ones are in capable, caring hands.
For us, word of mouth is more than a compliment, it’s a reflection of the trust we’ve earned through dependable, compassionate service.
Posted on Google
Barb AllegraMay 18, 2026Trustindex verifies that the original source of the review is Google.
Next month it would have been 3 years that our Mom Estamae Wingfield entered Hidden Springs Senior living after being in the Winchester Medical Center. The doctor that treated her would not release her to go back to her home to be with our Dad after being married for 66 years.yearsPosted on Google
Kate ThompsonMarch 25, 2026Trustindex verifies that the original source of the review is Google.
My very independent-minded, 95-year old mom recently told me, "This place [Hidden Springs] is very good. You should tell your friends that this would be a good home for their parents." That is extraordinary praise from someone who never wanted to leave her own house. From the kids' perspective, Hidden Springs is amazing and it is the team that makes all the difference! We are certain that our mom is comfortable and well cared for. The management team is great and works with the families to ensure the best care for each person. The nursing staff is highly attentive and communicates well with the family. The doctor comes from a nearby family practice and takes the time to get to know each resident. Hidden Springs is located on a lovely knoll near the Skyline Drive. Both the outdoor and indoor spaces are clean, attractive, and fully accessible. The activities team offers various in-house options and at least one outing each week. The dining team proudly serves food suited to older tastes without being boring. We highly recommend Hidden Springs Senior Living to any family looking for a safe, loving, comfortable home for an older family member. The emphasis is on living!Posted on Google
Christina BankerMarch 12, 2025Making the decision to move our parents into assisted living was a difficult decision, however, the moment I entered Hidden Springs and began meeting the staff, I knew we had found a special place that would love and take care of our parents. Located in a beautiful setting, I continue to enjoy visiting with my parents and seeing the care they are receiving as I also get to know the amazing staff that makes Hidden Springs so special.Posted on Google
Daphne EstillFebruary 21, 2025My dad has been a resident at Hidden Springs for over a year now, and I couldn’t be happier with the care he receives. The nursing staff is attentive, ensuring he is well taken care of, maintaining his hygiene, and keeping me informed of any concerns. The front office staff, from billing to marketing, have also been a pleasure to work with, consistently going above and beyond. Having experienced two other assisted living facilities, I can confidently say that Hidden Springs stands out due to its smaller size and truly personalized care. The attention and compassion shown here make all the difference, and I highly recommend it to anyone looking for a quality assisted living community.Posted on Google
Kim MarkeeAugust 1, 2024My mother-in-law is a resident at Hidden Springs and it has been the biggest blessing to her and our family. Hidden Springs has compassionate, attentive staff; delivers high standards of care; and sits on top of a beautiful mountain with calming trees and wildlife all around. And so importantly, the owners are fabulous. They are involved and care about each of the residents; always extending kindness and truly taking the time to help each resident grow emotionally and physically stronger.Posted on Google
Cindy WhiteJuly 15, 2024My friends and family ask, "how is your mom and how are you liking the center where she is?" Honestly, other than wishing Mom still lived on her own at home, we know Hidden Springs is the absolute best place she can be. The facility is home, it feels like home, smells like home, and the tremendous care and compassion she receives there could not be better! Placing our Mom in a facility due to dementia has been and is heartbreaking, but we have never worried about her care and our saving grace is knowing she is in the best place she can be. Our Mom is SAFE, she eats well, is safely taking her meds and participates in almost all of the activities, which is a lot! Thank you to the owners and the entire staff for all you do daily!Posted on Google
Heidi HollisJuly 15, 2024My family and I are very happy with the care and attention my Mother-in-law receives at Hidden Springs Senior Living. The Owner, nurses, aids, cooks, and front desk all seem to care about the residents and their quality of life. Communication has been very good as well. With advancing dementia we could not continue to take care of Mom at home; We are thankful that she is now in a pleasant environment where her needs are being met and she is doing well.Posted on Google
Deborah RutterJuly 11, 2024It is a blessing to be able to have my husband in assisted living where the location, facility, staff and amenities reflect the love and dedication of its founders, the Davison family, Vicki, Daryl & Aron. The facility is immaculately clean and full of light and space. Three distinct units address special levels of assistance and the staff are very caring. While a move to Hidden Springs was a difficult decision to make, the transition was as seamless as possible through the coordinated efforts of the Director of Marketing (Courtney North) and staff of Hidden Springs, Warren Memorial Hospital, the Veteran’s Administration, and our family. At an emotionally stressful time, I felt supported by all. I highly recommend Hidden Springs as a multi-leveled assisted living facility. You will not be disappointed. The Rev Deborah Rutter, Retired Episcopal ClergyPosted on Google
Melissa HanscomeOctober 25, 2023I recently had to make one of the hardest decisions of my life. My Mother was diagnosed with dementia, and was unable to take care of herself on her own any more. Not only that, but she was 1,300 miles away in Texas. I had no idea where to go, or how to access help for her here in Virginia. So I asked my friends and colleagues at my school. As teachers, we are experts in taking care of people, and I knew my teaching friends would have great recommendations. Every one of them with any kind of experience in elder care recommended Hidden Springs. Courtney, and the rest of the staff, had to work extra hard to make my Mom's transfer from a rehab facility to HSSL as smooth as it was. We have often become emotional together thinking of the condition Mom was in before to how meaningful her life is now!Posted on Google
Pam FoxOctober 21, 2023I am grateful to have found Hidden Springs Senior Living for my elderly father. He is in assisted living there, and the care and support provided by the staff has been exceptional. The staff at Hidden Springs have been committed to ensuring my father's comfort, safety, and overall well-being from day one. Their professionalism and compassion have been very reassuring to our entire family. The facility itself is well-maintained and spotlessly clean. They take great pride in creating a comfortable and safe environment for their residents. The rooms are spacious and well-equipped, and common areas are inviting and thoughtfully designed to promote social interaction. The mountaintop setting is lovely, and Dad and I enjoy sitting out on the porch and looking at the view. What sets Hidden Springs apart is their dedicated and caring staff. They take the time to get to know each resident personally, addressing their unique needs and preferences. In terms of communication, they are excellent. They keep me updated on my father's health and are always open to answering questions or addressing concerns. I am grateful for the peace of mind Hidden Springs has provided during this challenging time. I wholeheartedly recommend this facility to anyone seeking the best care for a loved one.Posted on Google
Mary LongOctober 18, 2023I have two family members at Hidden Springs and it is a wonderful place. The residents are respected and well cared-for, the setting is beautiful, the food is delicious and the entire staff could not be more helpful and caring. I feel blessed to have my family members in the BEST assisted living community!Posted on Google
M-M PRICEMarch 30, 2022This place is amazing! I am so grateful for the extraordinary care my mother received. My mother has a particularly difficult case of Alzheimer's and everyone did everything possible for her. The nurses all deserve a badge of honor. Thank you especially, Kim, Kathy & Ashley.... can't forget Joe and Mary Pat.... everyone, thank you all!Posted on Google
Harry RobertsonNovember 15, 2021Have known owner for years. Before I retired from FRVFD. Great people. Glad to see all the good reports.I now live in Summerville SC (5 years). Just stopped in front royal to see my sister who lives in FR.Posted on Google
Georgia BohlmannAugust 29, 2021The owner and staff go above and beyond to make your loved one’s transition to senior living an easy move! Everyone is super friendly. This place is extra clean! You will not go wrong placing your loved one at this location! The move in process is super easy and the timely fashion in getting loved one moved in is amazing! Every step of the way, the owner and staff will guide you. This is an excellent facility and feels just like home!Posted on Google
Royal Darling Biewers YorkiesAugust 29, 2021The owner and staff go above and beyond to make your loved one’s transition to senior living an easy move! Everyone is super friendly. This place is extra clean! You will not go wrong placing your loved one at this location!Posted on Google
Catherine WhittleJuly 10, 2021My mother has lived at HSSL on the Memory Care unit for more than three years. Everyone talks about how kind ALL the people who work here are, and it's true! The building is always clean and welcoming; the activities staff works creatively to keep residents engaged; the staff nurses and caregivers treat residents with compassion and dignity, and the on-call doctor and NP are top-notch providers. It seems that everyone who works here knows each resident's name. I rest easy at night knowing that Mama is so well-cared for, and that she is being treated like a valued member of a caring family.Posted on Google
Giorgos LoutasJanuary 15, 2019Are they really take care of the people!Posted on Google
anee stanfordJuly 10, 2017So bad for her well being. We pulled out after 5 daysPosted on Google
Sheila ThomasJune 3, 2017Our family had both sets of grandparents living at Hidden Springs at the same time. I always knew they were safe and well-taken care of. My mother even referred to Hidden Springs as her home. Daryl and Vicki are there everyday, they know what's going on in their community, and they do a great job of taking care of our family member as if she was their own.Posted on Google
Laura SiersMay 4, 2017Friendly staff.Posted on Google
Karen B. YoungOctober 17, 2016My father moved into Hidden Springs in June after living by himself; he truly is thriving. The staff take great care of him, he gets three meals a day and they manage his medications. When he was living by himself, he often would have debilitating headaches. Since living at Hidden Springs, he has not had one headache. He takes advantage of all the activities and has enjoyed getting to know the other resident. Vicki and Daryl have created a warm and loving environment; I always enjoy visiting.Posted on Google
j martinAugust 31, 2016If you needed a place for a loved one to be cared for and could design the place yourself, Hidden Springs Senior Living would be the result. From the beautiful site high above the Valley, to the spacious yet cozy rooms, thru to the friendly and attentive staff, Hidden Springs has it all. You can rest assured that your loved one is in excellent hands.Posted on Google
Sarah CalvertFebruary 19, 2013Im a frequent visitor here, and when I need extra care, I'm coming here! This is a home and a community, not an institutional setting. Daryl and Vicki love the people in their care and it shows in all they do. If I had a loved one who needed some extra care, this would be my first choice!Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
